Lorelay Wood-Handled Mug

We work closely with trusted carriers like USPS, DHL, UPS, Canada Post, Royal Mail, Australia Post, and others to ensure fast, secure delivery for all orders. This partnership allows us to provide reliable tracking information, so you can easily monitor your order’s progress at every step. Click here to view our shipping policy!

Our return policy allows you 30 days from receiving your item to request a return if it's in its original, unused condition with tags and packaging. Please contact us at support@orivian.com to initiate a return. Customers are responsible for return shipping.

For items that arrive damaged or incorrect, reach out immediately so we can help resolve the issue. For more details, please refer to our full Refund Policy page.